Privacy Policy

Nonna's Dispensa is an Australian business providing Italian pantry products, recipe boxes and fundraising initiatives for schools and community organisations.

Depending on how you interact with us, we may collect:

• Your name.
• Delivery and billing addresses.
• Email address.
• Phone number.
• Order history.
• Payment information (processed securely by our payment providers. We do not store your full credit card details).
• Any information you provide when contacting us.
• Information you submit when joining our mailing list or entering a promotion.
• Website usage information collected through cookies and similar technologies.

We use your information to:

• Process and deliver your orders.
• Communicate with you about your purchases.
• Respond to enquiries.
• Provide customer support.
• Send order updates.
• Improve our products, website and customer experience.
• Prevent fraud and protect our business.
• Send marketing emails if you have chosen to receive them.

If you subscribe to our mailing list, we may send you:

• New product announcements.
• Recipes and cooking inspiration.
• Seasonal promotions.
• Fundraising opportunities.
• Special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website performance.
• Analyse website traffic.
• Help us understand how visitors use our website.
• Support advertising and remarketing activities.

You can manage cookie preferences through your web browser settings.

We use trusted third party providers to operate our business. These providers may collect or process personal information on our behalf.

These may include:

• Shopify (online store platform).
• Secure payment providers.
• Delivery and courier services.
• Email marketing platforms.
• Website analytics providers.
• Customer support tools.

These providers only receive the information necessary to perform their services.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we use secure systems, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

To do so, please contact us using the details provided on our website.

Our products may be purchased for families and school fundraising campaigns.

We do not knowingly collect personal information directly from children.

Any information relating to school fundraising orders should be provided by a parent, guardian or authorised representative.

We do not sell or rent your personal information.

We may disclose your information:

• To trusted service providers who help us operate our business.
• Where required by law.
• To protect our legal rights.
• In connection with the sale or transfer of our business.

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled appropriately.

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated Effective Date.